The whole vault

Every chart explains one mechanism. Start with what's going on, or search the full text.

Chart: The Three-Legged Stool. Your standing inside a client depends on three relationships, and losing just one can cut your work roughly in half.
Partnerships

The Three-Legged Stool

Your standing inside a client depends on three relationships, and losing just one can cut your work roughly in half.

Chart: The Repricing Slope. Better positioning raises the price of your thinking, not the price of your hands.
Positioning

The Repricing Slope

Better positioning raises the price of your thinking, not the price of your hands.

Chart: The Search Intent Trap. The kind of help a stuck founder needs depends on their actual problem, not the job title they happen to search for.
Persistence

The Search Intent Trap

The kind of help a stuck founder needs depends on their actual problem, not the job title they happen to search for.

Chart: The Sprawl Chain. Trying too many scattered tactics is not the real problem - weak positioning further up the chain is what causes it.
Positioning

The Sprawl Chain

Trying too many scattered tactics is not the real problem - weak positioning further up the chain is what causes it.

Chart: The Convergence Trap. When every agency runs the same positioning playbook, they all end up sounding exactly the same.
Positioning

The Convergence Trap

When every agency runs the same positioning playbook, they all end up sounding exactly the same.

Chart: The Scale Penalty. As an agency adds people, the share of every dollar it actually keeps as profit tends to shrink.
Persistence

The Scale Penalty

As an agency adds people, the share of every dollar it actually keeps as profit tends to shrink.

Chart: The Low-Stakes Client. The easy, low-stakes clients you keep around are the ones least able to give you the proof you need to win bigger work.
Publishing

The Low-Stakes Client

The easy, low-stakes clients you keep around are the ones least able to give you the proof you need to win bigger work.

Chart: The Continuity Audit. Whether your agency can run without you is decided by everyday systems, long before any emergency puts them to the test.
Persistence

The Continuity Audit

Whether your agency can run without you is decided by everyday systems, long before any emergency puts them to the test.

Chart: The Decision Vacuum. When a prospect says let us think about it, the problem is usually unclear scope, not price, and a structured offer fixes it.
Productization

The Decision Vacuum

When a prospect says let us think about it, the problem is usually unclear scope, not price, and a structured offer fixes it.

Chart: The Craftsmanship Ceiling. Doing every project fully custom caps your profit as you grow, while packaging most of the work lets profit keep climbing.
Productization

The Craftsmanship Ceiling

Doing every project fully custom caps your profit as you grow, while packaging most of the work lets profit keep climbing.

Chart: The Role-by-Role Utilization Map. Setting one billable-time target for the whole firm mismanages almost everyone in it.
Persistence

The Role-by-Role Utilization Map

Setting one billable-time target for the whole firm mismanages almost everyone in it.

Chart: Your Website Isn't A Lead Generator. Your website's real job is to convince the prospects you already have, not to go find new ones.
Publishing

Your Website Isn't A Lead Generator

Your website's real job is to convince the prospects you already have, not to go find new ones.